Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website https://jacquelinelllc.com/ (the “Site”) and all products, services, and transactions provided by Jacqueline Lashea LLC (“we,” “us,” “our”), located at 439 Tinker Diagonal St -#153, Oklahoma City, Oklahoma 73129, United States.
 
By accessing the Site, creating an account, placing an order, or making a purchase, you agree to be bound by these Terms and our accompanying policies, including the Privacy Policy, Shipping Policy, and Return & Refund Policy.
 

1. Eligibility

 
You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use the Site or place an order.
 
If you are using the Site on behalf of a business or organization, you represent that you have the legal authority to bind that entity to these Terms.
 

2. Orders & Acceptance

 
By placing an order, you make an offer to purchase products at the prices listed on the Site.
 
We reserve the right to:
 
  • Accept or decline your order for any reason, including product unavailability, pricing errors, suspected fraud, or invalid information.
  • Cancel orders at any time before shipment.
 
Your order is considered accepted only when we ship your products and send a shipping confirmation with tracking information.
 
If we cancel your order before shipment, we will issue a full refund to your original payment method.
 

3. Pricing & Payment

 
  • All prices are listed in U.S. Dollars (USD).
  • Prices do not include shipping fees or applicable taxes, which are added during checkout.
  • We accept major credit/debit cards and other payment methods displayed on the Site.
  • All payments are processed by secure, PCI-compliant third-party payment processors.
  • We do not permanently store full payment card details on our systems.
  • You authorize us to charge your selected payment method for the total order amount at the time of purchase.
 

4. Product Information & Availability

 
We make reasonable efforts to display accurate product images, descriptions, materials, and sizes.
 
Minor variations in color, finish, or detail may occur due to lighting, screen settings, or handcrafted production. These are not considered defects.
 
Product availability is not guaranteed until your order is shipped. We may discontinue or modify products at any time without prior notice.
 

5. Shipping & Delivery

 
All shipping terms, including processing times, delivery estimates, costs, tracking, and responsibilities for lost or damaged packages, are governed by our Shipping Policy.
 
You are responsible for providing accurate and complete shipping information. We are not liable for delays, lost packages, or misdeliveries caused by incorrect or incomplete addresses.
 

6. Returns, Refunds & Exchanges

 
All returns, refunds, and exchanges are governed by our Return & Refund Policy.
 
Generally:
 
  • Returns are only allowed within 14 days of delivery.
  • Items must be unused, undamaged, and in original packaging.
  • Used or worn items are not eligible for return.
  • We do not offer direct exchanges.
 

7. Intellectual Property

 
All content on the Site — including text, logos, images, graphics, product designs, layout, and trademarks — is the exclusive property of Jacqueline Lashea LLC and protected by U.S. and international intellectual property laws.
 
You may not copy, reproduce, distribute, modify, publicly display, or use any content from the Site without our prior written consent.
 

8. Prohibited Use

 
You agree not to:
 
  • Use the Site for illegal, fraudulent, or unauthorized purposes.
  • Impersonate any person or entity.
  • Interfere with the security, functionality, or operation of the Site.
  • Submit false, inaccurate, or incomplete information.
  • Harvest or collect personal information of other users.
  • Attempt to gain unauthorized access to our systems or customer data.
 

9. Limitation of Liability

 
To the fullest extent permitted by applicable law:
 
  • Jacqueline Lashea LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
  • Our total liability for any claim related to your order shall not exceed the total amount you paid for the products involved.
  • We are not liable for issues resulting from improper use, care, storage, cleaning, or unauthorized modification of products.
 

10. Disclaimer of Warranties

 
All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.
 
We disclaim all warranties, including merchantability and fitness for a particular purpose.
 

11. Governing Law

 
These Terms are governed by the laws of the State of Oklahoma and applicable U.S. federal law, without regard to conflict of law principles.
 
Any disputes shall be resolved in the state or federal courts located in Oklahoma City, Oklahoma.
 

12. Changes to Terms

 
We may update these Terms at any time. Revised Terms will be posted on the Site with an updated “Last Updated” date.
 
Your continued use of the Site after the update constitutes acceptance of the new Terms.
 

13. Contact Information

 
If you have questions about these Terms of Service:
 
  • Email: service@jacquelinelllc.com
  • Address: Jacqueline Lashea LLC, 439 Tinker Diagonal St -#153, Oklahoma City, OK 73129, United States
  • Website: https://jacquelinelllc.com/